Privacy Policy for Willo Morris

1. Introduction

This Privacy Policy explains how Willo Morris collects, uses, and protects the personal information of customers and visitors to our website (willomorris.com). By using this website, you agree to the terms of this policy.

2. Information We Collect

We collect the following information when you place an order or contact us:

• Personal Information: Name, email address, billing and shipping address.

• Payment Information: Payment details are processed securely by third-party payment providers (Stripe and PayPal). We do not store or have access to your payment information.

• Order Details: Product purchases, including framed or unframed options.

• Website Usage Data: We may collect anonymous data on how visitors interact with our website to improve user experience.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil orders.

• To communicate with you about your order, including confirmations, delivery updates, and customer support.

• For marketing purposes, but only if you have opted in to receive marketing emails.

• To improve our website by analysing anonymous usage data.

• To enter you into random draws for promotional events, such as the Streets Project £100 print draw.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except as necessary to provide services (e.g., payment processing or courier delivery). The following third-party services are used:

• Squarespace: For website hosting and order management.

• Stripe and PayPal: For secure payment processing.

• Courier services: For shipping orders outside the local delivery zone.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal information.

• Request correction of any inaccurate or incomplete information.

• Request deletion of your personal data (unless we are required to retain it for legal purposes).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at hiwillomorris@gmail.com.

6. Data Retention

We retain personal information for as long as necessary to fulfil orders and comply with legal obligations. If you request deletion of your data, we will comply unless it is required for legitimate business purposes or legal reasons.

7. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Payment details are handled securely by Stripe and PayPal, and we do not store or process these details directly.

8. Cookies

Our website uses cookies to enhance user experience and gather anonymous analytics data. By using the site, you agree to the use of cookies. You can manage or disable cookies through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, we will notify you by email.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Email: hiwillomorris@gmail.com